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Privacy Policy

Last updated: March 26, 2026

At SLB Devices, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website slbdevices.com.

1. Data Controller

The party responsible for processing the data collected through this website is:

  • Trading Name: SLB Devices

  • Tax ID (NIF/CIF): B67960757

  • Address: Bailen 71 bis 4o 1a

  • Contact Email: info@slbdevices.com

2. Data We Collect

Depending on how you interact with us, we may collect the following data:

  • Identification Data: First name, last name, and ID number (for billing purposes).

  • Contact Information: Email address, phone number, and shipping/billing address.

  • Technical Data: IP address, browser type, approximate location, and browsing behavior (collected via cookies).

  • Payment Data: We do not store credit card details; these are processed securely through our payment gateways (Stripe, PayPal, etc.).

3. Purpose of Processing

We use your information for the following purposes:

  • Order Management: To process purchases, ship products, and manage returns.

  • Customer Support: To resolve inquiries through our support channels.

  • Marketing Communications: To send newsletters and offers, provided you have given your explicit consent.

  • Website Improvement: To analyze web usage and optimize the user experience.

4. Legal Basis for Processing

We process your data based on:

  • The performance of a contract: Necessary to send you the products you purchase.

  • Your consent: For sending marketing materials or using non-essential cookies.

  • Legitimate interest: To ensure the security of our website and prevent fraud.

5. Data Retention Period

We will keep your personal data only for as long as necessary to fulfill the purpose for which it was collected, or as long as a legal obligation exists (such as tax records, which typically must be kept for 5 to 10 years).

6. Recipients of Data

We do not sell or rent your data to third parties. However, we share information with essential service providers:

  • Shipping Companies: To deliver your orders.

  • Payment Gateways: To process secure transactions.

  • Technology Providers: Hosting and analytics services (such as Google Analytics).

  • Legal Obligation: When required by judicial or administrative authorities.

7. Your Rights

As a user, you have the right to:

  • Access your personal data.

  • Rectify inaccurate data.

  • Erase your data when it is no longer necessary.

  • Object to the processing of your data for marketing purposes.

  • Data Portability: Request your data in a structured format.

To exercise these rights, please send an email to [Insert Email] with the subject line "Data Protection."

8. Data Security

We implement technical and organizational measures (such as SSL encryption and firewalls) to protect your information against unauthorized access, loss, or alteration.

9. Cookies

We use cookies to improve your experience. You can find technical details and configure your preferences in our Cookies Policy.

10. Changes to the Policy

We reserve the right to modify this policy to adapt it to new legislation. Any changes will be published on this page.

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